You can remove your bill from Flex at any time.
Important to know before removing your bill
- If you have an outstanding balance, you must pay it before removing your bill.
- Removing your bill from Flex will close your line of credit.
To remove your bill:
- Open the Flex app.
- Go to the Bills tab and select your bill.
- On the Bill Details page, tap the 3 dots in the top right corner.
- Tap Bill settings.
- Tap Remove Bill.
- If you have an outstanding balance, you will be prompted to submit payment in order to proceed with removing the bill.
- Tap Yes, remove bill to confirm.
- You'll see a screen confirming your bill has been removed.
If Flex handles your bill
If you only want to stop using Flex temporarily, you may not need to remove your bill.
Instead, you can turn off bill autopay.
When bill autopay is off:
- You’re not automatically charged your 1st payment.
- You can choose not to use Flex for that billing cycle.
- Your credit line remains open for future use.
Learn more about turning off bill autopay.
If you pay your bill using a Flex provided bank account or Flex provided virtual card
If you may want to use Flex again in the future, you don't have to remove your bill. You can simply choose not to submit a payment for a billing cycle and your credit line will remain open for future use.