What happens if I miss my 2nd Flex payment?
No worries if you missed your 2nd payment this month! Just make sure to pay your full balance by 11:59 PM ET on the last day of the month. Flex does not charge late fees, returned payment fees, or penalties for missed payments.
Important: If your balance isn’t paid by the end of the month, you won’t be able to use Flex for next month’s rent. If your account is suspended, you also won't be able to add or split non-rent bills through Flex until your account is reactivated.
How do I fix a missed Flex Rent payment in the app?
Retry the payment
- Flex will try processing the payment again automatically.
- Or, you can go to the Payments section on your home screen and tap Make payment to do it yourself.
Reschedule the payment
- Want to try a different date? You can move your payment to a different eligible date later in the same month. View the Rescheduling your 2nd payment article for step-by-step instructions.
- Flex will then process it on that new date.
Add a backup card
To help prevent missed payments in the future, you can add a backup card in the Flex app.
If your default card fails (for example, due to insufficient funds or an expired card), Flex may use your backup card.
Here’s how:
- On your home screen, look under Payment methods.
- Tap Add backup card.
- Enter card details and tap Add Card.
Your backup card is only used for your payment if your default card fails.
Are there late fees for missing my 2nd payment?
Flex doesn't charge late fees, returned payment fees, or missed payment penalties. We’re here to make managing your rent as simple and stress-free as possible.