If you have a balance, you’ll see a Make payment button on your Flex home screen. Tap it to make your 2nd payment early right from the app.
Before you pay, here's what to know:
- You’ll be paying off your full balance (not just part of it).
- Using the make payment button for your second payment means you’re completing it earlier than the scheduled date.
- This is a one-time payment, your auto-pay settings won’t change.
- Once your payment is successful, a green check will appear, and the "Make Payment" button will disappear.
- If the payment fails, no worries - your original scheduled payment will still go through as planned.
Making your 2nd payment with a bank account
Eligible customers may be able to use a linked personal checking account for their 2nd payment. This option isn’t available to everyone yet. Your 1st payment and monthly membership fee will still be charged to your default card!
Why can’t I select my bank account?
You may need to use a card if another bank account payment is still pending, the payment is too close to its deadline, your bank account needs to be reconnected, or bank account payments aren’t available for that payment. Check the message in the app for your next step.
How long does a bank account payment take?
It typically takes 2–3 business days to process. Check its status in the Flex app:
- Scheduled: Set for a future date.
- Processing: Submitted and still processing.
- Completed: Finished processing.
If your payment is still processing after 3 business days, contact Flex Support.
Want to pay part of it instead?
You can do that too! Click here for step-by-step instructions.