General
Getting Started
- I'm having trouble connecting to my bank. What's going on?
- What if I don't have a portal account?
- How do I qualify for Flex?
- My property isn't listed. What should I do?
- I did not receive my Flex verification code
- Linking your Rent Portal - Username/Passowrd
How It Works
- Does Flex affect my credit score?
- Do my utilities get added to my Flex payments? How does that work?
- How does Flex work?
- I finished signing up. Will my rent get paid?
- When will my rent get paid?
- Does Flex charge late fees or penalties?
My Flex Schedule
- What is a fixed schedule?
- I don't have the funds for my first fixed schedule payment, what do I do?
- I got a text about insufficient funds, but I have enough money in my account. What should I do?
- Can I change my scheduled payment days?
- Why isn't my Flex charge showing up on my account?
- Can I move a payment into the next month?