General
Getting Started
- How do I qualify for Flex?
- My property isn't listed. What should I do?
- I did not receive my Flex verification code
- Why do I need to link my rent portal?
- I can't find my rent portal
- What banks does Flex work with?
How It Works
My Flex Schedule
- What is a fixed schedule?
- I don't have the funds for my first fixed schedule payment, what do I do?
- Why am I on a fixed schedule?
- I got a text about insufficient funds, but I have enough money in my account. What should I do?
- Can I change my scheduled payment days?
- Why isn't my Flex charge showing up on my account?
Skip A Payment
My Flex Account
- Does Flex have a customer support number?
- How do I change my bank account?
- How do I change my rent portal?
- How do I change my address?
- My name is wrong, how can I change it?
- How do I change my phone number?