General
Helpful Resources for using Flex services
How It Works
- How does Flex pay my rent?
- Flex + Better Credit Easy Answers
- If I sign up on the 1st of the month, will Flex cover my rent?
- What can I expect on the 1st of the month?
- How much does Flex cost?
- This sounds like a micro loan, are there interest rates?
Getting Started
- Getting Started Easy Answers
- Where do I sign up for Flex?
- Do I have to use the app?
- How do I qualify to use Flex?
- Why do you need my Social Security Number?
- I’m not sure if I completed signing up, how do I know?
My Flex Account
Flex Payments
- What is the last day Flex can cover my rent?
- How can I reschedule my second payment?
- What is the cut-off for rescheduling a payment?
- How many times can I reschedule a payment?
- Can I split my monthly payments into smaller payments?
- Can I schedule my 2nd payment on the last day of the month?
Property Partner Support
- When does a resident need to have signed up by to have their rent covered?
- Who qualifies to use Flex?
- Does Flex affect a resident’s credit score?
- How much does Flex charge?
- What are the reasons why resident rent wouldn’t be covered even after they are approved?
- What happens if a resident doesn’t pay Flex back?