The monthly membership fee is billed on the 15th of each month you have access to your Flex Line of Credit.
It's important to note that even if rent autopay is off, you still maintain access to your line of credit, and you are able to easily resume service to continue to utilize it.
This means that unless you actively cancel your membership by the monthly cut-off, it will automatically renew and you will be billed the monthly membership fee for that month, regardless of whether you choose to use Flex to make your next rent payment. Our aim is to ensure uninterrupted access to our services, and the auto-renewal feature aligns with that commitment.
If you decide to cancel your membership, please complete the cancellation process no later than 2 days before the end of the month. Click to learn more about canceling your membership.
Account Status | Access to Line of Credit | Membership Fee Applies |
Rent autopay ON | ✅ | ✅ |
Rent autopay OFF | ✅ | ✅ |
Canceled Membership | 🅧 | 🅧 |
Suspended Membership | 🅧 | 🅧 |