What payment methods does Flex accept for repayments?
Flex accepts US-based debit and credit cards. Please note that Flex does not accept prepaid debit cards, Capital One credit cards, or Apple credit cards for payments.
How can I update my payment method?
Updating your payment method is quick and easy! Just follow these steps:
From the Home screen:
- Tap Payment methods.
- Tap Change next to your card on file.
- Enter your new card details.
- Tap Add card.
- You’ll get a confirmation message when your card has been updated!
From Settings:
- Go to Settings > Payment methods.
- Tap Change next to your card on file.
- Enter your new card details.
- Tap Add card.
- You’ll get a confirmation message when your card has been updated!
If there’s an issue, you’ll see a message in the app explaining why it didn’t work.
Is my payment information secure?
Yes, your payment information is secure! We prioritize the safety of your data, and all card transactions are protected with SSL encryption to ensure the integrity of your personal information and payment processing.