Updating your account info makes sure you always have access to your Flex account and never miss important notifications. Plus, it helps keep your bill payments smooth and worry-free!
Here’s how to make an update to your phone number or email address:
Updating your phone number
It’s important to keep your phone number up to date so you can always log into your Flex app and keep your account secure.
Here’s how to update it:
- Open the Flex app and go to Settings.
- Tap Account under General.
- Click on your phone number and type in the new one. Tap Confirm.
- Check your email for a 6 digit verification code from Flex.
- Enter the code and your new phone number in the app.
- Confirm it with the code we send you.
You’ll get a confirmation message once your phone number has been successfully updated!
Updating your email address
Confirming that your email address is current makes sure that you don’t miss any important updates, payment notifications, or helpful reminders in your inbox!
Here’s how to update it:
- Go to Settings and tap Account.
- Tap Change next to your email address.
- Enter your new email and hit Confirm.
- We'll send a 6-digit verification code to your new email address — check your inbox (and spam/junk folder, just in case).
- Enter the code in the app within 10 minutes to confirm it's you.