Overview

Flex Rent lets you split your rent into two smaller, easier payments. 

The way your rent gets paid depends on your property. Check the Flex app to see which experience applies to you—if you're unsure, chat with us and we'll help.

Flex handles your rent

Flex works directly with your property management to access your rent amount, due date, and helps complete  payment on your behalf. You don't need to log in to your resident portal or pay them directly.

Once your 1st payment to Flex is processed, your upcoming rent payment will be handled automatically. If anything interrupts this, we'll notify you in the app or by email with clear next steps.

Flex handles your rent if:

• You found and selected your exact property and unit during sign-up, or
• You invited your property manager to Flex Rent (for rent paid by Zelle, check, or money order) and they completed setup. Flex now sends rent directly to their bank account.

You pay rent using a Flex provided payment method

Flex isn't directly connected to your property’s rent payment system, so you'll need to pay rent directly in your resident portal  each month.  In this case, Flex provides a unique bank account or debit card to use to pay rent. Each month, you’ll:

1. Enter your rent amount in the Flex app.
2. Use the Flex bank account or debit card to pay your rent in your resident portal.

Once that payment to your property settles, your 1st payment to Flex is automatically charged.

You pay with the Flex payment method if: 

• You manually entered your property address during sign-up, and
• You were instructed to use a Flex bank account or debit card to submit rent through your portal each month.