How do I add a bill to my Flex account?

Flex lets eligible customers split everyday bills — like utilities, phone, auto loans, and more — into two payments.

• If you use Flex for rent, you may be eligible to add bills to your account.
• If you already have a bill through Flex, you may be eligible to add another one.

Eligible customers will see an Add a Bill option in the Bills tab of the Flex app.

Before you start

You may not be able to add a bill if:

• You don't see an Add a Bill option in the Bills tab
• You have an outstanding balance on an existing bill
• You've reached the limit for that bill category (see limits below)

If you're not seeing the option, check that your account is in good standing and that you haven't reached a category limit.

What bills can I add?

You can add utilities, phone, internet, auto loans, child care, and more. Limits apply per category:

*Mortgage bills are not available if you use Flex for rent.

How to add a bill

1. Open the Flex app and go to the Bills tab
2. Tap Add a Bill
3. Search for your service provider by name or category
4. Follow the on-screen steps to connect your account — depending on your provider, you may be asked to log in to your provider account or enter your account details manually
5. Enter or confirm your bill amount
6. Choose your 2nd payment timing
7. Review your fees and payment schedule
8. Confirm to complete setup

Once setup is complete, your bill will appear in your Bills tab alongside any other bills you've added.

What to expect

• Flex will run a soft credit check as part of the setup process. This won't affect your credit score.
• Your fees are shown before you confirm — review them carefully before completing setup.

What if my provider isn't available?

Not all providers are available through Add a Bill. If your provider doesn't appear in the search results, you can submit a request form and if we add the provider in the future, we will let you know!