You can remove your bill from Flex at any time.

Only remove your bill if you’re sure you won’t be using Flex again. If you just want to pause using Flex, you can turn off bill autopay instead.

When bill autopay is off

• You’re not automatically charged your 1st payment.
• You can choose not to use Flex for that month.
• Your credit line stays open for future use.

Learn more about turning off bill autopay.

Important to know

• Once you remove your bill, you won’t be able to reapply.
• If you have an outstanding balance, you must pay it before removing your bill.
• Removing your bill from Flex will close your line of credit.

How to remove your bill

To proceed, follow these steps in the Flex app:

1. Open the Flex app.
2. On the Bills tab, look in your Connected Bills and select the Bill you want to remove
3. Tap the Settings icon in the top righthand corner
4. Tap Remove Bill
5. If you have an outstanding balance, select Pay balance.
6. Confirm your choice.
7. Follow the link to your service provider’s website or exit the Flex app.