How do I sign up for Flex Rent? – Flex help center

Signing up and applying for Flex Rent only takes a few minutes. This article covers where you can sign up, what to expect during the sign-up process, and how to know when your account is ready.

Where can I sign up for Flex Rent?

You can sign up for Rent in one of three ways:

In the Flex app – Download the app from the App Store or Google Play and follow the steps to get started.
On your browser – Go to getflex.com and follow the prompts to apply.
Through your property’s rent portal – Some partnered properties offer Flex sign-up directly through their rent portal. If your property supports this, you’ll see the option when you log in.

Note: Once your account is created, you’ll always use the Flex app to log in and manage everything. Website login isn’t supported.

What do I need to sign up for Flex Rent?

To make the process smooth, have these ready:

A U.S. phone number
Your full name and email address
The address of the rental property where you live
Your Social Security Number (SSN)
Your total monthly rent amount (including recurring fees like utilities)
A debit or credit card to use as your payment method

What to expect during sign-up

Step 1: Verify phone & enter basic info

Enter your U.S. phone number and confirm it with a texted code.
Share your name and email to create your account.

Step 2: Search for your property

The app will guide you to find your property. What happens next depends on your results:

✅ You find your exact property and unit

We’re directly connected to your rent system, and rent is submitted on your behalf.

🏷️ You don’t see your property

Click the “I don’t see my property” link. Then enter your address and select how you currently pay rent. Based on your answer:

Through a property website or portal: Flex will give you a bank account or debit card to use when you submit your rent each month. Learn more about how Flex Rent works with rent portals.
Directly to a specific person or property: (For example: Zelle, Venmo, check, or cash.) We’ll help you invite your landlord to Flex Rent. Once they join, rent will be sent directly to them through Flex. Learn more about how Rent works if you pay your landlord directly.

No matter which path you take, once onboarded, you can still split your rent into two payments each month.

Step 3: Enter your rent amount

Enter your total monthly rent, including any recurring fees charged by your property, such as parking or pet rent.

Step 4: Complete a soft credit check

Flex will run a soft credit check (this won’t affect your score). Based on results, you’ll either be:

Approved
Denied
Asked to verify your financial information

Sometimes we need more info to finish your approval. If prompted, follow the steps in the app to verify your financial information.

Step 5: Choose your 2nd payment date and Autopay setting

Select when your 2nd payment will be due each month.

Some customers (depending on their property type) may also see an option to choose an Autopay setting for the 1st payment:

Autopay On: Your 1st payment will automatically process at the beginning of the month.
Autopay Off: You’ll need to manually make your 1st payment in the app at the beginning of the month.

All 2nd payments (if the 1st payment is successfully initiated) and Membership Fees will always be automatically charged on the date of your choosing. For more details, see Rent autopay settings.

Step 6: Add a payment method

Link the debit or credit card you’ll use for monthly payments.

Step 7: Review and sign

Review your payment schedule. If everything looks good, tick the box to sign the agreement.

✅ You’re In! Once finished, you’ll land on the Flex app home screen. That means your account is active and ready to go.

When will Flex start submitting my rent?

Flex uses a monthly cutoff to decide if we’ll start with this month’s rent or next:

Sign up timing	Rent can be paid for
Before 12pm ET on the 5th	That month’s rent
After 12pm ET on the 5th	Next month’s rent

Examples:

If you miss the deadline, you can still sign up—Flex will just start with the next rent cycle.

For more information about what happens once you’ve signed up, check out our help center articles on getting started.

Common questions

How do I sign up for Flex Rent?

Getting started is quick and easy! Download the Flex app (App Store or Google Play) or head to getflex.com. You'll verify your phone number, find your property, enter your rent amount, complete a soft credit check (won't affect your score), pick your 2nd payment date, add a payment method, and sign the agreement.

Please note, account approval is subject to underwriting and approval.

What do I need to sign up for Flex?

Before you start, have these handy: a U.S. phone number, your full name and email address, your rental property address, your Social Security Number (SSN), your total monthly rent amount (including any recurring fees like parking or pet rent), and a debit or credit card.

When does Flex start paying my rent after I sign up?

It depends on when you sign up! Sign up before 12pm ET on the 5th and Flex covers that month's rent. Sign up after 12pm ET on the 5th and Flex kicks in for the following month. Either way, you're all set — Flex will let you know which rent cycle you're starting with.