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How It Works Mission Property Managers Support Education

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Getting Started

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Getting Started with Flex
Where do I sign up for Flex?
Do I have to use the app?
How do I qualify to use Flex?
Why do you need my Social Security Number?
I’m not sure if I completed signing up, how do I know?
What is an online rent portal, and what happens if I can’t find mine during sign up?
I get an error when I enter my rent portal credentials, what should I do?
My property doesn’t accept e-check or ACH payments. What do I do?
What if I pay my rent by check (or Zelle, Venmo or direct deposit, etc.)?

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Do I have to use the app?

February 15, 2022 15:08
Updated

Yes. The only way to apply for Flex and stay on track with payments is through the app.

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Related articles

What is an online rent portal, and what happens if I can’t find mine during sign up?
Where do I sign up for Flex?
I’m not sure if I completed signing up, how do I know?
I wasn’t approved for Flex, now what?
I get an error when I enter my rent portal credentials, what should I do?

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Flex Services are offered for a monthly membership fee of $14.99, which includes access to a Flex Line of Credit account from Blue Ridge Bank, N.A. Member FDIC at 0% APR. A payment processing fee of the monthly rent payment is based on your choice of payment is also charged. Membership will automatically renew until canceled. Members must make their initial payment and repay their Line of Credit in full each month to use Flex for the following month. Flex reports your payment history to TransUnion, and late or missed payments may be reflected on your credit report. Not all applicants are approved. Terms & conditions apply.

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