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Flex Help Center Help Center home page
How It Works Mission Property Managers Support Education
Submit a request
  1. Flex Help Center
  2. My Flex Rent Payments
  3. My rent payment status

My rent payment status

  • What do the statuses in my Flex app mean?
  • What is the last day Flex can pay my rent?
  • What is a service issue and how can it be resolved?
  • Why do I need to re-link my property and how can I do it?
  • Why do I need to confirm my balance and how can I do it?
  • Why do I need to update my payment method and how can I do it?
  • Why is my rent payment not going through?
  • What happens if my rent doesn't get paid on time and my property charges me a late fee?
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Flex Services are offered for a monthly membership fee of $14.99, which includes access to a Flex Line of Credit account from Blue Ridge Bank, N.A. Member FDIC at 0% APR. A payment processing fee of the monthly rent payment is based on your choice of payment is also charged. Membership will automatically renew until canceled. Members must make their initial payment and repay their Line of Credit in full each month to use Flex for the following month. Flex reports your payment history to TransUnion, and late or missed payments may be reflected on your credit report. Not all applicants are approved. Terms & conditions apply.
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