Flex Help Center Help Center home page
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Flex Help Center Help Center home page
How It Works Mission Property Managers Support Education
Submit a request
  1. Flex Help Center
  2. How It Works

How It Works

What is Flex and how can Flex help you?

  • How does Flex work?
  • How much does Flex cost?
  • How does the Flex Services monthly membership fee work?
  • How is the payment processing fee calculated?
  • Questions about my Flex Credit Line
  • What can I expect when my rent is due?
  • If I sign up on the 1st of the month, will Flex cover my rent?
  • I have roommates, can Flex cover only my portion of the rent?
  • I have a past due rent on my portal, will Flex still cover my upcoming rent?
  • Questions about Credit Reporting
  • Does Flex cover mortgage payments?
  • Does Flex cover utilities?
  • Does Flex cover rent payments outside of the US?
  • Does Flex have a customer support number?
  • What are the Flex support hours of operation?
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Flex Services are offered for a monthly membership fee of $14.99, which includes access to a Flex Line of Credit account from Blue Ridge Bank, N.A. Member FDIC at 0% APR. A payment processing fee of the monthly rent payment is based on your choice of payment is also charged. Membership will automatically renew until canceled. Members must make their initial payment and repay their Line of Credit in full each month to use Flex for the following month. Flex reports your payment history to TransUnion, and late or missed payments may be reflected on your credit report. Not all applicants are approved. Terms & conditions apply.
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