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  1. Flex Help Center
  2. Getting Started

Getting Started

Signing up, Getting approved

  • Getting Started Easy Answers
  • Where do I sign up for Flex?
  • Do I have to use the app?
  • How do I qualify to use Flex?
  • Why do you need my Social Security Number?
  • I’m not sure if I completed signing up, how do I know?
  • I was approved for Flex, now what?
  • What is an online rent portal?
  • What happens if I can’t find my property or rent portal during sign up?
  • I get an error when I enter my rent portal credentials, what should I do?
  • My property doesn’t accept e-check or ACH payments. What do I do?
  • What if I pay my rent by check (or Zelle, Venmo or direct deposit, etc.)?
  • I wasn’t approved for Flex, now what?
Flex Help Center