Getting Started
Signing up, Getting approved
- Getting Started Easy Answers
- Where do I sign up for Flex?
- Do I have to use the app?
- How do I qualify to use Flex?
- Why do you need my Social Security Number?
- I’m not sure if I completed signing up, how do I know?
- I was approved for Flex, now what?
- What is an online rent portal?
- What happens if I can’t find my property or rent portal during sign up?
- I get an error when I enter my rent portal credentials, what should I do?
- My property doesn’t accept e-check or ACH payments. What do I do?
- What if I pay my rent by check (or Zelle, Venmo or direct deposit, etc.)?
- I wasn’t approved for Flex, now what?