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Flex Help Center Help Center home page
How It Works Mission Property Managers FAQ Education
Submit a request
  1. Flex Help Center
  2. My Flex Account

My Flex Account

Account status and management, Payment methods, Resume, pause or cancel your membership

  • How do I resume my Flex membership for the upcoming month?
  • Help, my account couldn't be resumed! Can you tell me why?
  • Questions about pausing my Flex account
  • Questions about cancelling my Flex account
  • Questions about Debit Cards
  • I’m moving soon. Can I transfer my Flex account to my new place?
  • What is a billing statement and why did I receive one?
  • What information does a billing statement contain?
  • What can I do if I find a mistake on my billing statement?
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Flex Services are offered for a monthly membership fee of $14.99, which includes access to a Flex Line of Credit account from Blue Ridge Bank, N.A. Member FDIC at 0% APR. A payment processing fee, determined as a percentage of the monthly rent payment based on your choice of payment method, is also charged. A payment processing fee of the monthly rent payment is based on your choice of payment is also charged. Membership will automatically renew until canceled. Members must make their initial payment and repay their Line of Credit in full each month to use Flex for the following month. Flex reports your payment history to TransUnion, and late or missed payments may be reflected on your credit report. Not all applicants are approved. Terms & conditions apply.
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