Flex Help Center Help Center home page
How It Works Mission Property Managers Support Education
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Flex Help Center Help Center home page
How It Works Mission Property Managers Support Education
Submit a request
  1. Flex Help Center
  2. Get Started
  3. Getting Approved

Getting Approved

  • How do I qualify to use Flex?
  • Why do you need my Social Security Number?
  • My property doesn’t accept e-check or ACH payments. What do I do?
  • What if I pay my rent by check (or Zelle, Venmo or direct deposit, etc.)?
  • I wasn’t approved for Flex, now what?
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Flex services are offered as a monthly membership with a recurring fee of $14.99, which includes access to a Flex line of credit from Blue Ridge Bank, N.A., Member FDIC or Lead Bank, at 0% APR. An application and approval are required. A bill payment fee of 1% of your total rent is also charged when you pay your rent using Flex (additional card processing fee applies when using a credit card). Membership is subject to credit approval, and individual credit line amounts vary based on eligibility (graphics are illustrative only). Active membership requires timely payments each month and will automatically renew until canceled. Flex reports payment history to TransUnion, and late or missed payments may be reflected on credit reports. Terms and conditions apply.
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