Flex Help Center Help Center home page
How It Works Mission Property Managers Support Education
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Flex Help Center Help Center home page
How It Works Mission Property Managers Support Education
Submit a request
  1. Flex Help Center
  2. Rent Payments
  3. Rent Payment Service Issues

Rent Payment Service Issues

  • Understanding and Resolving Service Issues
  • Re-linking My Property: Why and How?
  • Confirming My Balance: Why and How?
  • 1st Payment Failed: Why and How?
  • Rent Portal Not Responding: Why and How?
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Flex services are offered as a monthly membership with a recurring fee of $14.99, which includes access to a Flex line of credit from Blue Ridge Bank, N.A. Member FDIC at 0% APR. A bill payment fee of 1% of your total rent is also charged (additional card processing fee applies when using a credit card). Membership is subject to credit approval and individual credit line amounts vary based on eligibility (graphics are illustrative only). Active membership requires timely payments each month and will automatically renew until canceled. Flex reports payment history to TransUnion, and late or missed payments may be reflected on credit reports. Terms and conditions apply.
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