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How It Works Mission Property Managers Support Education
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Flex Help Center Help Center home page
How It Works Mission Property Managers Support Education
Submit a request
  1. Flex Help Center
  2. Property Partner Support

Property Partner Support

Information for property managers assisting residents on Flex

  • What is the deadline for a resident to sign-up to use Flex to pay their rent?
  • Who qualifies to use Flex?
  • Does applying for Flex affect a resident’s credit score?
  • How much does Flex charge?
  • What are the reasons why resident rent wouldn’t be covered even after they are approved?
  • What happens if a resident doesn’t pay Flex back?
  • What does a resident need to do if they no longer want to use Flex?
  • How do residents contact Flex with questions?
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Flex Services are offered for a monthly membership fee of $14.99, which includes access to a Flex Line of Credit account from Blue Ridge Bank, N.A. Member FDIC at 0% APR. A payment processing fee of the monthly rent payment is based on your choice of payment is also charged. Membership will automatically renew until canceled. Members must make their initial payment and repay their Line of Credit in full each month to use Flex for the following month. Flex reports your payment history to TransUnion, and late or missed payments may be reflected on your credit report. Not all applicants are approved. Terms & conditions apply.
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