Troubleshooting
- I can't find my rent portal
- My property isn’t listed. What should I do?
- I am getting an error when I enter my rent portal credentials, what do I do?
- My property doesn’t accept e-check or ACH payments. What do I do?
- What if I pay my rent by check (or Zelle, Venmo or direct deposit, etc.)?
- I’m having trouble connecting to my bank. What’s going on?
- I didn’t sign up with my primary bank account, can I reapply?