This generally occurs because of a technical issue at your property, often involving disabled ACH/bank transfer payments. 

To address this situation, we advise reaching out to your property management to confirm if there are any payment issues and to request them to re-enable ACH if it was disabled. While they may already be aware of the problem and working on a solution, your proactive communication can help expedite the resolution process.

Please be assured that Flex will continue retrying the payment, and if your property re-enables ACH before the 5th, we should be able to successfully pay your rent.