Questions about cancelling my Flex account

Q: How do I cancel my account?
A: You can cancel your Flex Services membership by reaching out to our support team at help@getflex.com. We will close your Blue Ridge Bank Flex Credit Line account once your balance remaining is $0 and we confirm that no additional charges are due. We will report your Blue Ridge Bank Flex Credit Line account as closed to TransUnion.

You must cancel your Flex Services membership no fewer than 5 days prior to the end of the month regardless of whether you use Flex to pay your rent for the month.

Q: What happens if I cancel my account?
A: You will no longer have access to your Flex Line of Credit and we will not pay your rent bill directly to your property. If you want to use Flex again in the future, you must re-apply.