Flex + Better Credit Easy Answers

Q: Does signing up for Flex affect my credit score?

A: No. We perform a soft credit check during the application process to ensure that you are eligible to use Flex, but this will not affect your credit score.

Q: Does Flex report my credit history to my property?

A: No. Flex can help to build your credit history by showing a positive payment history on your Flex account. We never report your payment history to your property.

Q: How long will it take for my Flex payments to influence my credit report?

A: It may take between 30-60 days for your Flex payment data to appear on your credit report. The timing depends on when payments were made, and when you first used Flex to pay your rent.

If you need immediate assistance with receiving a verification of payment, please contact us at help@getflex.com.

Q: How can using Flex impact my credit score or credit report?

A: Flex can help boost your credit by reporting a positive payment history on your Flex account. Using Flex for a long period of time may also help boost your credit. 

Signing up for a Flex account won’t affect your credit score, while missing payments to Flex may negatively affect your credit score. 

Q: Does Flex report my payment data to credit reporting agencies?

A: Yes, and this is how Flex can help boost your credit! Flex reports your payment behavior on your Flex account to credit reporting agencies. Flex never reports your payment behavior to anyone else.