Rent portals are required to use Flex. It’s how our technology works to pay your rent. Some common online rent portals are WelcomeHome, Entrata, ClickPay etc.
Many property management companies use an online rent portal for renters to pay their rent online via a bank account or debit card.
If you currently pay your rent through a physical check and aren’t sure if your management offers an online rent portal, reach out to them and ask!
Comments
25 comments
Trying to sign up
Wow that didn’t tell me how to make an account at all. Useless
It doesn't show how to sign up for it
How do we sign up? So frustrating
doesn't show how to sign up for it
I cant login this is so useless
Trying to sign up
This is useless... not telling me how to set it up.
Hey all, this page is pretty useless. I found that my main page for the apartment complex I was moving in was an entrata website and used my login from there and it worked. Hopefully that helps someone.
I'm guessing that since neither our complexes nor do we use any of those portals, means that we can't even use their services. Smh
L
Son una basura 😡 como ponen está estúpida aplicación si no deja registrarse si mi comentario querían aquí está y m vale madres
Hi, Did anyone figure outup how to sign
Completely .... utterly ... useless.
I can’t log in
Yeah I can’t login either
How do I log in using Entrata
I have welcome home, a pretty popular portal and it's not listed. Kinda frustrating brhat u mentioned it but can't be selected
Dumbest app ever
You sign in using your username and password from the portal you usually use to log in to the apartment's portal. So, when the ResMan login appears you use the Username and password you normally use to login to your apartment's portal if you don't usually pay online then you'll have to ether sing up to your apts portal or figure something else. Hope that helps. :)
*UPDATE* For Appfolio resident portal users (Eg. Robinson Group properties) "Alice" is assisting in resolving an issue in their [Flex] database. Flex support has taken extremely long to update their database. This is a HUGE problem because it prevents users from being able to complete signup in their app/or website. We're talking about an issue GOING ON FOR MONTHS here. How long does it take a company to perform a simple update to a web url address? Starting from I initially alerted the property manager by phone and email. Then, I alerted Flex in their FAQ support article comments. Thereafter, I submitted a support request on their website. The first Flex support rep by the name of "Arnold" was lackadaisical in his approach by responding with a canned email message containing a web link BACK TO THEIR FAQ PAGE -which did not help. Then I received a follow-up email from a 2nd Flex support rep "Alice" who requested I provide more info. Hopefully, Alice can get whoever runs this outfit to resolve this issue. Support case #1237779
I was tryng to pay most of my rent early, CANT log in even after resetting my password. So do you want me to pay or not. I mean keeping my money would sit fine with me
I can't log into Entrata with my resident portal information what is up with that. I've been emailing and emailing I just don't know what else to do.
I’ve been trying and trying to set up a flex account and I cannot!!!!
I have been trying to set up an account since my property manager alerted us that this was available, but I can’t even find the rent portal on their list, and have yet to receive a response from customer service.
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