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I’m not sure if I completed signing up, how do I know?

  • Updated

If you successfully completed sign up, you will be able to see your account via the Flex app. We will also send you a nice, friendly welcome email. 

If you don’t receive an email, or the sign up prompt repeats each time you open the Flex app, you have not completed sign up! 

If you aren’t sure, you can always email us HERE.

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Comments

16 comments

Date Votes
  • May Thompson

    Am I approved

    -3
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  • Kobe Lawson

    Thanks

    -1
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  • Robert Miller

    I am trying to find out if  i completed everything and am i signed up 

    -4
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  • Elizabeth Gallagher

    Am I signed up to Flex,?

    -1
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  • Victoria Lancour

    How do I sign in ?

    -3
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  • Victoria Lancour

    Can someone please call me ?

    -2
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  • Victoria Lancour

    Was I approved for flex and was everything completed ? When will you take half of the months rent out of my account ? It's there if you would like to take it now ?

    1
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  • SamueL Alleyne

    Samuel Alleyne

    1
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  • SamueL Alleyne

    Was I approved

    0
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  • Rickey Gilmer

    TRYN TO SEE WAS I APPROVED.AND WHAT I NEED TO DO NEXT.

    0
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  • Markamiller48

    Trying to see if I am accepted,please contact me

    1
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  • Pamela Oglesby

    I’m I approved? How do I get back in to make sure you have taken my rent payment?

    0
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  • Alesha Monteiro

    So you obviously know that signing up and even knowing if you are actually signed up is super confusing otherwise you wouldn't even have this questions as an option to choose - No other company I have ever dealt with has a question in the FAQ's of

    "I’m not sure if I completed signing up, how do I know?"

    This question is here because this has been an issue enough that you added it to FAQ's rather than just changing your super confusing process.  Great first impression for a new customer. If this is how it's run though, this few hours of frustration just trying to something as simple as LOGGING IN, probably saved me from from future stress and anxiety that I'm sure would follow IF I had ever even been able to log in......Too good to be true usually is. 

    3
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  • Nina Clow

    Yeah I agree, everything that she said is true,why do you have to make it so difficult to get help with this that I can understand what you mean.

    -1
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  • Darryl Boone

    whats the difference between prepaid debt and debt?

    0
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  • Megan Van Rijk

    Literally sign in keeps telling me my phone number is invalid and takes me to an unusable safari page that’s blank. I don’t understand how I am supposed to sign in if it won’t send me a verification code?

    0
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