If you successfully completed sign up, you will be able to see your account via the Flex app. We will also send you a nice, friendly welcome email.
If you don’t receive an email, or the sign up prompt repeats each time you open the Flex app, you have not completed sign up!
If you aren’t sure, you can always email us HERE.
Comments
14 comments
Am I approved
Thanks
I am trying to find out if i completed everything and am i signed up
Am I signed up to Flex,?
How do I sign in ?
Can someone please call me ?
Was I approved for flex and was everything completed ? When will you take half of the months rent out of my account ? It's there if you would like to take it now ?
Samuel Alleyne
Was I approved
TRYN TO SEE WAS I APPROVED.AND WHAT I NEED TO DO NEXT.
Trying to see if I am accepted,please contact me
I’m I approved? How do I get back in to make sure you have taken my rent payment?
So you obviously know that signing up and even knowing if you are actually signed up is super confusing otherwise you wouldn't even have this questions as an option to choose - No other company I have ever dealt with has a question in the FAQ's of
"I’m not sure if I completed signing up, how do I know?"
This question is here because this has been an issue enough that you added it to FAQ's rather than just changing your super confusing process. Great first impression for a new customer. If this is how it's run though, this few hours of frustration just trying to something as simple as LOGGING IN, probably saved me from from future stress and anxiety that I'm sure would follow IF I had ever even been able to log in......Too good to be true usually is.
Yeah I agree, everything that she said is true,why do you have to make it so difficult to get help with this that I can understand what you mean.
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