Articles in this section

See more

I’m not sure if I completed signing up, how do I know?

  • Updated

If you successfully completed sign up, you will be able to see your account via the Flex app. We will also send you a nice, friendly welcome email. 

If you don’t receive an email, or the sign up prompt repeats each time you open the Flex app, you have not completed sign up! 

If you aren’t sure, you can always email us HERE.

Related articles

Comments

16 comments

Date Votes
  • May Thompson

    Am I approved

    -4
    Comment actions Permalink
  • Kobe Lawson

    Thanks

    -2
    Comment actions Permalink
  • Robert Miller

    I am trying to find out if  i completed everything and am i signed up 

    -3
    Comment actions Permalink
  • Elizabeth Gallagher

    Am I signed up to Flex,?

    0
    Comment actions Permalink
  • Victoria Lancour

    How do I sign in ?

    -4
    Comment actions Permalink
  • Victoria Lancour

    Can someone please call me ?

    -1
    Comment actions Permalink
  • Victoria Lancour

    Was I approved for flex and was everything completed ? When will you take half of the months rent out of my account ? It's there if you would like to take it now ?

    0
    Comment actions Permalink
  • SamueL Alleyne

    Samuel Alleyne

    1
    Comment actions Permalink
  • SamueL Alleyne

    Was I approved

    0
    Comment actions Permalink
  • Rickey Gilmer

    TRYN TO SEE WAS I APPROVED.AND WHAT I NEED TO DO NEXT.

    0
    Comment actions Permalink
  • Markamiller48

    Trying to see if I am accepted,please contact me

    1
    Comment actions Permalink
  • Pamela Oglesby

    I’m I approved? How do I get back in to make sure you have taken my rent payment?

    0
    Comment actions Permalink
  • Alesha Monteiro

    So you obviously know that signing up and even knowing if you are actually signed up is super confusing otherwise you wouldn't even have this questions as an option to choose - No other company I have ever dealt with has a question in the FAQ's of

    "I’m not sure if I completed signing up, how do I know?"

    This question is here because this has been an issue enough that you added it to FAQ's rather than just changing your super confusing process.  Great first impression for a new customer. If this is how it's run though, this few hours of frustration just trying to something as simple as LOGGING IN, probably saved me from from future stress and anxiety that I'm sure would follow IF I had ever even been able to log in......Too good to be true usually is. 

    2
    Comment actions Permalink
  • Nina Clow

    Yeah I agree, everything that she said is true,why do you have to make it so difficult to get help with this that I can understand what you mean.

    0
    Comment actions Permalink
  • Darryl Boone

    whats the difference between prepaid debt and debt?

    0
    Comment actions Permalink
  • Megan Van Rijk

    Literally sign in keeps telling me my phone number is invalid and takes me to an unusable safari page that’s blank. I don’t understand how I am supposed to sign in if it won’t send me a verification code?

    0
    Comment actions Permalink

Please sign in to leave a comment.