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I am getting an error when I enter my rent portal credentials, what do I do?

  • Updated
  1. Make sure you have set up a rent portal account before you sign up for Flex.
  2. Try to reset your password through your rent portal and try again. 
  3. If you are able to log into your rent portal directly with the credentials, please reach out to our support team for help.

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Comments

5 comments

Date Votes
  • Janet DeShazor

    I’m having trouble I need customer service

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  • Bernice Seltzer

    Getting stuck at the rent portal, it won't connect. Get search on the sign in. I reset my password already, I'm still getting the non connect

    0
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  • Lakeisha Smith

    I need help.

    0
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  • Susie McInnis

    I can not sign into my rent portal

    0
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  • Sabrina Goodman

    I keep getting an error message when I attempt to apply for rental assistance. 

    0
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