Why do I need to link my rent portal? Flex uses your rent portal to make sure your landlord gets paid on time every month. Your landlord will see the Flex rent payment as coming directly from your portal account.
I am getting an error when I enter my rent portal credentials, what do I do?
1. Make sure you have set up a rent portal account before you sign up for Flex.
2. Try to reset your password through your rent portal and try again.
3. If you are able to log into your rent portal directly with the credentials, please reach out to our support team for help.