Flex is a monthly subscription that gives you access to a line of credit that helps split your rent into two payments each month. When your rent is due, Flex pays your full rent to your property, and you repay Flex in two parts—starting with your 1st payment on your rent due date.

The remaining balance is covered by your credit line and paid back later in the month as your 2nd payment.

How Your Credit Line Is Determined

When you apply for Flex, we run a one-time soft credit check. This doesn’t impact your credit score.

If approved, your credit line amount is based on a few key factors:

• Your credit report – This includes things like:
  • Your payment history (do you pay bills on time?)
  • Any accounts in collections or past bankruptcies
  • The types and number of open accounts you have
  • How long your accounts have been open
  • Your recent credit applications
  • Your credit usage (how much credit you’re using vs. how much you have available)
    
    
• Your Flex payment history (if you're a previous customer) – We look at:
  • Whether you’ve made your Flex payments on time
  • If you’ve had any missed or returned payments

Ongoing Credit Monitoring

We use your credit profile and Flex payment history to help determine whether you’re eligible to continue using Flex. This helps us ensure that your credit line stays up to date based on your financial profile.

Flex does not perform additional soft credit checks after your initial onboarding. However, we do monitor changes in your payment behavior and credit health over time.

Learn more about credit line reassessments and how your line may change