How it Works
Flex will try to process your first payment automatically up to six times before the cutoff at 3 PM ET on the 5th.
- If the payment still doesn’t go through, retries will stop.
- After that, you’ll need to make the payment manually in the app before the cutoff.
You’ll get an email every time a payment attempt fails.
What You'll See in the App
If your payment doesn’t go through, the app will show a service issue. You’ll have two options:
- Retry the payment yourself in the Flex app
- Wait for Flex to try again automatically (up to six tries total)