How Flex Rent affects your credit score – Flex help center

Flex Rent can help you build your credit history while paying rent. As a Flex customer, here are the ways you can benefit:

Rent reporting

An optional feature included in your Rent membership.
With Rent Reporting, Flex reports your on-time rent payments to TransUnion and helps you build credit history while paying rent.
Flex will never report anything but on-time payments to TransUnion.
Learn more here: Understand rent reporting

How Flex reports to bureaus

Flex currently reports to TransUnion and may report to other major credit bureaus in the future.
How to find Flex in your credit report:
- Rent Reporting: Look for the “Flexible Finance” account under the subscriber “Flex”.

Note: In July 2024, we updated our credit reporting policy to better support your long-term credit improvement. Previously, the Flexible Rent product reported all payment history, both good and bad. Now, the Flex Rent product only reports your on-time rent payments made through Flex if the Rent Reporting feature is turned on. This can positively impact your credit history. As a result of this policy update, you may see the account labeled “Flex on behalf of BRB” disappear from your credit report.