If you're updating your property details, whether that means reconnecting, renewing your lease, moving to a new location, or changing your rent, these simple steps will guide you through the process.

In App

How to Reconnect to Your Property

If you need to reconnect to your property, just follow these simple steps:

1. Go to Settings.
2. Select Property.
3. Click Update Property 

What to Do If You’re Renewing Your Lease and Your Rent Amount Has Changed

If you’re renewing your lease and need to update your rent, here’s how:

1. Go to Settings at the bottom of your Flex app.
2. Tap Rent and Payments under Rent.
3. Enter your new monthly rent.
4. Click Review Schedule.
5. Double-check your payment schedule.
6. Tap Confirm to save the changes.

What to Do If You’re Moving to a Different Location

Moving to a new place? No problem! Here’s how to transfer your Flex account to your new address:

1. Go to Settings > Property > Update Property.
2. Keep in mind that you should hold off on linking your new property until you are ready for Flex to submit your next rent payment(s) to that property.

What If I Can’t Find My New Property in the Flex App?

Can’t find your new property in the app? You can still use Flex! Here’s what to do: 

1. Go to Settings > Property > Update Property.
2. Enter your address.
3. If you can't find your property, click on "My property isn’t listed"