Rent Tracker
When Flex pays your rent, you can easily keep track of the payment status using the Rent Tracker on your Flex app's home screen. The Rent Tracker shows you each step as Flex works to submit your rent:
- Get Ready: Flex is viewing your rent bill.
- 1st Payment: Flex charges your 1st payment.
- Rent Payment: Flex submits your rent payment to your property. 🎉
- 2nd Payment: Flex schedules your 2nd payment.
The images below show examples of how the Rent Tracker looks at each step during the process.
In the event of a service issue that prevents your rent from being processed, Flex will notify you through the tracker until you take the necessary action to resolve the issue.
Rent Bill Breakdown
Some customers who live at integrated properties can also view their rent bill directly in the Flex app. This feature provides a detailed breakdown of the charges posted by your property, such as your rent, utility fees, or other property-related charges
Please note: This feature may not be available to all customers , as availability can vary by account.
How to view your rent bill in the Flex app:
- Open the Flex app.
- Click the arrow next to your rent amount on the home screen.
If you see any errors or have questions about the charges, we recommend logging into your rent portal to review the ledger or rent bill posted by your property. For any concerns about specific charges, it's best to contact your property management directly for clarification.