If you signed up for Flex and couldn’t find your property listed, or if you moved to a new property that isn’t listed, you can still split your rent through Flex by using the Self Pay option.
With Self Pay, Flex gives you a Flex bank account and routing number or a Flex debit card. You can use this payment method to pay your full rent directly through your property’s online payment portal. This way, you’ll still enjoy all the benefits of splitting your rent, even if your property isn’t listed.
To Self Pay your rent, follow these simple steps:
- Starting three days before the end of the month, you can initiate the rent payment process in your Flex app. Flex will also send email and/or push notifications to remind you when it's time to take action.
- From the app’s home screen, click the "Get started" button.
- Confirm the total rent amount due this month.
- Review your payment schedule and process your 1st payment. If you encounter any issues, you can refer to this article 1st Payment Failures for additional assistance.
- Gain access to a Flex payment method. The provided payment method can be a Flex bank account or virtual debit card.
- Use Self Pay to pay your rent on your property’s payment website. Simply add the Flex bank account or debit card as your payment method. For detailed instructions on how to do this, check out our guide: Using the Flex Payment Method.
Once these steps are complete, your rent will be paid and your 2nd payment will be scheduled to your chosen 2nd payment date!