To pay your rent, Flex requires that e-check/ACH payments be enabled as a payment method on your rent portal. If we notice that option is not available, we’ll promptly notify you of a service issue via email, SMS, or push notification.
To resolve this issue, please contact your property manager and request that they re-enable ACH payments. We will continue attempting to process your rent payment until the 5th of the month, but if e-check/ACH payments are not reinstated during this time, we may not be able to complete your rent payment for that month.
If you have received a notification from us regarding this service issue, you can find more information by clicking on "View details" within your app.