Maintaining accurate and up-to-date account information is essential to ensure you can always access your account, receive timely notifications, and have a seamless rent payment process.
Here’s how to make an update to your phone number, email address, or monthly rent amount:
Phone number: Keeping your phone number up to date is essential for logging into your Flex app.
To update your phone number, follow these steps in the app:
- Go to Settings > Account > Click "Change" under phone number.
- Open the email sent to you by the app.
- Click the link in the email (valid for 10 minutes).
- Enter a new phone number in the app.
- Verify the new number with the code sent.
- Receive confirmation message upon successful update.
Email address: Maintain an updated email address to receive important account-related emails from Flex.
To update your email, simply navigate to Settings > Account > Click “Change” and enter your new email address.
Monthly rent: Your monthly rent amount helps Flex anticipate how much rent is due each month and ensures a smooth rent payment experience. If your monthly rent amount permanently changes, update it through the Flex app.
To make this update, follow these steps:
- Go to Settings > Property > Monthly Rent - Change
- Enter your new monthly rent
- Click ‘Review schedule’
- Review your payment schedule
- Click 'Confirm' to apply the changes