We know times can be tough, and we believe in going the extra mile to help people keep their commitments. We can even set up payment plan to help residents pay back over time.  

If the worst happens and a resident is unable to pay us back, we handle all write offs internally, and never pass this expense back to a property. It’s important to remember that not keeping a commitment with Flex will negatively affect a resident’s credit score. 

If a resident is part of a payment plan, once the payment plan has been completed, they will be once again eligible to use Flex.