How do residents contact Flex with questions? April 16, 2021 02:40 Updated Residents can contact customer support directly from within the app or by sending an email to firstname.lastname@example.org. Related articles What does a resident need to do if they no longer want to use Flex? How do I contact you? Is there any reason rent wouldn’t be covered after a resident is approved? How do I cancel Flex? What happens if a resident doesn’t pay Flex back? Comments 0 comments Please sign in to leave a comment.