Flex is constantly adapting to many factors in real time. There are a few reasons why rent may not be covered for residents that are approved:
- They do not have enough funds in their bank account to complete their first payment to Flex at the beginning of the month.
- The outstanding balance on the ledger is too high or low.
- ACH is disabled on their online rent portal and was not enabled by the 5th.
- They use a debit card with Flex that has expired.