To resume your Flex membership, simply submit a request directly in your Flex app before 5pm EST on the last calendar day of the month.
To submit the resume request, open the Flex app and go to Settings > Account > Membership > Resume membership > Request resume. You will be notified immediately of the request outcome, which will inform you as to if Flex was able to resume your membership or not.
Please keep in mind that any requests that are submitted after the monthly cut off of 5pm EST on the last calendar day of the month, will resume your membership for the following rent payment cycle if approved.
Comments
46 comments
I need flex to pay my rent for February
I can’t login
I need to reactivate my account
Want use for my September rent
I can’t sign up.
The app doesn't answer answer my question and I've been sending emails to the help center all day with only an automated answer when or how do I speakk to someone who can help
Hello, i would like to reconnect my service for with flex for February
I would like to reactivate my account for January
Yes i would
Hello, I want to reactivate my account for January.
I would like to reactivate my account for January 2022
How should I go about reactivating my account for January 2022 rent?
Hello I would like to reactivate my account for January rent
This App is TRASH not helpful at all
I’d like my account reactivated for February rent!
Don't submit your request in the comments *here* to sign back up for Flex. Submit your request at the link on the HERE button in this question's sentence.
Some places on Flex's FAQ's say reactivation requests need to be submitted 3 days, or whatever, before the 1st of the month. That's not true. It's taken me up to 2 weeks to get my account reactivated. Cancelling is easy. Reactivation needs a lot more time.
Good luck!
I will like to reactivate my account for the month of February
I like to see whts going on with Feb rent
I need my account reactivated for the month of March please and thank you. Please feel free to call me.
It seem like I can't speak with a real person to see what is going on.
I need to reactive my account for the month of March
I would like to reactivate my account for the month of April?
Hello I need my account reactivated for April. Due to the apartment complex switching over my account was deactivated at no fault of my own. I was told by the apartment complex that it would be up and running by then.
I'm having problems login in so I can get my rent paid for April
I want reactived my flex paid for april thanks
Need my account activated for April please. Thank you
Hello I'm needing to kno how I owe you all and this flex thing has never paid any rent for me I have proof of that from my landlord 903-306-3332 need to speak to a supervisor please
Still waiting for payment to be done for April I haven’t gotten any response yet
Can you call me
i need flex paid pless i need activated thanku
I need to reactivated my account for may rent
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