How to turn off rent autopay:
To turn off rent autopay simply update your rent autopay settings in the Flex app. To do so:
- Open the Flex app.
- Go to Settings > Rent autopay.
- Toggle off rent autopay.
- Once done, the app will promptly notify you that rent autopay has been successfully turned off.
Important Note: To avoid automatic rent payments, turn off autopay at least 2 days before the end of the month.
When you turn off rent autopay:
- Flex will not automatically pay your rent bill.
- To use Flex that month, submit your 1st payment through the app by 3pm ET on the 5th. Otherwise, you'll need to pay rent directly to your property.
- Your Flex Credit Line offered by Blue Ridge Bank, N.A., or Lead Bank will remain open and reported to TransUnion.
- The monthly membership fee of $14.99 will still be charged.
The images below illustrate the location of rent autopay settings in the Flex app and the confirmation message you’ll receive upon successfully turning off rent autopay.