You can cancel your Flex Services membership by reaching out to our support team at help@getflex.com or using the CANCEL button within the Flex app . We will close your Blue Ridge Bank Flex Credit Line account once your balance remaining is $0 and we confirm that no additional charges are due. We will report your Blue Ridge Bank Flex Credit Line account as closed to TransUnion.
You must cancel your Flex Services membership no fewer than 5 days prior to the end of the month or we may not be able to accommodate your request for that month and you will be charged the monthly membership fee on the 15th of the following month, regardless of whether you use Flex to pay your rent for the month.
Comments
8 comments
Hello, I submitted a cancellation request on 2/25 not to have my March payment arrangement to come out of my account for the month of March and the payment was taken out of my account anyway today! I am requesting to have this payment reimbursed back to my account as soon as possible. Thank you
I submitted to deactivate today since no payment has been pulled yet and I don’t actually owe flex anything. I would like prompt confirmation of this request.
Hi I just started this account today I would like to put in for cancellation I payed my rent in full I have no unpaved balance please cancel my account and send me a confirmation that there was no money taken from my account thank you Andrea Lindsley
I cancel on 5/4 . Anthea OBrien . I have cancelled my flex . I live in Lake Pointe. Please cancel acct . Don’t pay my acct.
I control my bank card attached cancelling is much easier.. Thank you Flex
Never used cancel please confirmation of cancellation
Please cancel my flex account asap i do not want to use this charging sn extra $19.99 no thank u
Can you please cancel my account because I don't want to pay for the $19.99 extra charge fees please?
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