Flex pays your rent between the last day of the prior month through the first 5 days of the month. (If you have been notified otherwise, you may be required to make the initial payment by the 3rd.)
During this window, we check whether your linked card or account has available funds for your 50% initial payment.
Once Flex has verified available funds for your initial payment, we pay your rent in full directly to your property and process your initial payment.
Because our rent pay process is automated, you do not need to make any manual payments.
Comments
5 comments
I need for yal to take the payment out
Just wondering how long it takes for the 1st payment to come out of my account?
What is I have credit already in my account will y’all deduct that amount first or it just sits in my account? Because I got rent payments through OurFlorida?
I've been contacting the help email for 2 days straight. This is ridiculous. How do you get someone from Flex to respond? The money for rent has been in my account since the 31st and it still hasn't been processed. I'm now going to have a $250 late fee that I won't be able to pay because Flex isn't providing the services they say they do. I can't afford to pay for someone else's mistakes. Who can I speak to about reimbursement for the late fees? I have screenshots and statements proving the money has been available since the 31st.
My rent balance still not covered but $600 was already charged from my bank account for August by Flex.
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