You are able to proactively make your 2nd payment directly in the Flex app. If you have an outstanding balance, you will have access to a “Make payment” button on your app’s home screen.
When you decide to make a payment in-app, you should be aware of the following:
- You are agreeing to pay off the total full balance on your account.
- If you decide to make the payment now, you are moving forward the scheduled charge communicated during the bill payment cycle.
- Repaying Flex now is a one-time feature and will not impact any future auto-pay instances.
Once the payment is successful, the balance will be $0, and the “Pay” button will be disabled until the next time you use Flex to pay your rent.
If your payment fails, the originally scheduled balance will remain and will be executed as originally scheduled.
Additionally, if you’re interested in making a partial payment, you can also do so directly in the app. Refer to the "Process a Custom Amount" article for detailed instructions on how to proceed with this option.