Adding Your Flex Funded Payment Method

If you’ve been notified to self submit your rent and have received a Flex-funded payment method, add it as a new payment option on your property's payment website and use the following information:

For virtual bank accounts

• Bank name: Blue Ridge Bank
• Account type: Personal Checking
• Name on account: [YOUR NAME]
• Billing address: [YOUR ADDRESS]
• Phone number: 646-960-3251
• Email address: payments@getflex.com

                     OR

• Bank name: Lead Bank
• Account type: Personal Checking
• Name on account: [YOUR NAME]
• Billing address: [YOUR ADDRESS]
• Phone number: 866-845-9545
• Email address: payments@getflex.com

Note: If you're uncertain about which bank (Blue Ridge Bank or Lead Bank) your credit line is associated with, you can do one of the following:

1. Review the Truth in Lending Disclosure agreement located in your app's settings page.
2. Reach out to our customer support team by contacting them here.

We are actively working on enhancing the accessibility of this information within the app, and you can expect improvements in the near future.

For virtual debit cards

• Card type: Mastercard Debit Card
• Name on account: [YOUR NAME]
• Billing address: [YOUR ADDRESS]
• Phone number: 646-960-3251
• Email address: payments@getflex.com

Note: Any 3rd party portal processing fees associated with paying your rent through debit will be included in your 2nd payment amount to Flex.